TERMS AND CONDITIONS
Welcome to Boutique del fiore. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order with us, you agree to be bound by these Terms of Service.
If you do not agree with these terms, please do not use our website or services.
1. General Use
By using this website, you confirm that you are at least the age of majority in your jurisdiction or that you are using this website under the supervision of a parent or legal guardian.
You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or the rights of others.
2. Products and Services
Boutique del fiore offers floral arrangements, bouquets, and related flower delivery services. All products are subject to availability.
Because flowers are natural and seasonal products, certain blooms, colors, packaging, or decorative materials may vary from the images shown on the website. We reserve the right to substitute flowers or materials with similar items of equal or greater value when necessary.
3. Order Acceptance
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including in cases involving:
- Product unavailability
- Pricing or listing errors
- Suspected fraud or unauthorized transactions
- Delivery limitations or service area restrictions
An order confirmation does not guarantee final acceptance until the order has been reviewed and processed.
4. Pricing and Payment
All prices displayed on our website are listed in the applicable currency unless otherwise stated. Prices are subject to change without notice.
Payment must be completed at the time of purchase using the payment methods available on our website. By submitting payment information, you represent that you are authorized to use the selected payment method.
5. Delivery Policy
We aim to provide delivery within the next day, with same-day delivery available for selected orders and next-day delivery for most eligible local orders.
Delivery times are estimates and may vary depending on order volume, recipient availability, weather conditions, local traffic, holidays, or other circumstances beyond our control.
We also accept advance reservations and scheduled flower orders for future delivery dates.
6. Recipient Information
Customers are responsible for providing complete and accurate recipient details, including name, address, contact information, and any relevant delivery instructions.
We are not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete delivery information.
7. Cancellations and Modifications
Requests to cancel or modify an order must be made as soon as possible. Because floral arrangements are often prepared quickly and may involve perishable materials, we cannot guarantee that cancellation or modification requests can be accommodated once preparation or dispatch has begun.
8. Refunds and Replacements
Refunds, replacements, or store credits may be offered in accordance with our Refund Policy. Because flowers are perishable and made to order, not all purchases are eligible for return or refund.
Please review our Refund Policy for more details.
9. Intellectual Property
All content on this website, including text, images, graphics, logos, branding, design elements, and website layout, is the property of Boutique del fiore or its content providers and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission.
10. Website Accuracy
We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that product descriptions, pricing, images, availability, or other content will always be complete, accurate, or error-free.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
11. Limitation of Liability
To the fullest extent permitted by law, Boutique del fiore shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.
Our total liability for any claim relating to an order or service shall not exceed the amount paid for the specific order in question.
12. Third-Party Services
Our website may use or link to third-party services, including payment providers, delivery partners, or external websites. We are not responsible for the content, policies, or practices of third-party services.
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
14. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will become effective upon posting on this page.
Your continued use of the website after any updates constitutes acceptance of the revised terms.
15. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
Boutique del fiore
Address: Via Cairoli, 21, Gubbio PG