Welcome to Boutique del fiore. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase through our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect certain personal information, including but not limited to:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party payment providers)
• Order details and purchase history
• Delivery recipient information
• Any information you provide when contacting us

We may also automatically collect non-personal information such as:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Cookies and website usage data

2. How We Use Your Information

We may use your information for the following purposes:

• To process and fulfill your orders
• To arrange flower delivery and order scheduling
• To communicate with you about your order or inquiry
• To provide customer support
• To improve our website, products, and services
• To detect fraud or suspicious activity
• To send order updates, confirmations, and service-related notifications
• To comply with legal obligations

3. Payment Information

We do not directly store your full payment card details on our servers. Payments are processed through secure third-party payment gateways that use encryption and industry-standard security practices.

4. Delivery Information

To complete floral deliveries, we may collect and use recipient details such as name, address, and phone number when necessary. This information is used solely for order fulfillment and delivery coordination.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, analyze traffic, and improve website functionality.

You may choose to disable cookies through your browser settings; however, some parts of the website may not function properly as a result.

6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary with trusted third parties, including:

• Payment processors
• Delivery or logistics providers
• Website hosting and technical service providers
• Legal or regulatory authorities when required by law

These third parties are only given the information necessary to perform their services.

7. Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain data processing
• Withdraw consent where applicable

To exercise any of these rights, please contact us through our customer service page.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites.

We encourage you to review their privacy policies separately.

10. Children’s Privacy

Our website is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements. Any updates will be posted on this page with the revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

Boutique del fiore
Address: Via Cairoli, 21, Gubbio PG