CARRIAGE TERMS

Thank you for choosing Boutique del fiore. We are committed to delivering fresh and beautiful floral arrangements in a timely and reliable manner.

This Delivery Policy explains how our flower delivery service works, including delivery timeframes, scheduling, and important delivery conditions.

1. Delivery Area

We provide local flower delivery services from our shop located at:

Boutique del fiore
Address: Via Cairoli, 21, Gubbio PG

Delivery availability may depend on the destination address, local coverage area, and order timing.

2. Delivery Timeframe

We aim to provide delivery within the next day for eligible orders.

• Fastest delivery: Same-day delivery may be available for selected orders placed before our daily cut-off time.
• Standard latest delivery: Most eligible local orders will be delivered by the next day.

Delivery times may vary depending on order volume, recipient availability, holidays, weather conditions, traffic, or other unforeseen circumstances.

3. Scheduled and Pre-Orders

We gladly accept advance reservations and scheduled flower orders for future delivery dates.

Customers may place orders in advance for occasions such as:

• Birthdays
• Anniversaries
• Weddings
• Holidays
• Sympathy arrangements
• Special celebrations

We recommend placing holiday or event-related orders early to ensure the best availability and preferred delivery timing.

4. Same-Day Delivery

Same-day delivery may be available for certain local orders depending on:

• Time of order placement
• Flower availability
• Delivery location
• Daily order capacity

Same-day delivery is not guaranteed for all orders and may be unavailable during peak periods or high-demand dates.

5. Recipient Availability

Please ensure that the recipient’s delivery details are complete and accurate at the time of checkout, including:

• Full recipient name
• Delivery address
• Contact information (if required)
• Any special delivery instructions

If the recipient is unavailable at the time of delivery, we may:

• Leave the flowers in a safe location when appropriate
• Deliver to a reception desk or building staff if permitted
• Attempt re-delivery where possible
• Contact the customer or recipient for further instructions

6. Incorrect or Incomplete Address Information

Customers are responsible for providing accurate delivery information.

We are not responsible for delays, failed deliveries, or additional charges resulting from:

• Incorrect addresses
• Missing apartment/unit numbers
• Invalid contact information
• Restricted access locations

If an order must be re-delivered due to incorrect information, additional delivery charges may apply.

7. Delivery Delays

While we do our best to meet all delivery expectations, delivery delays may occasionally occur due to factors beyond our control, including but not limited to:

• Severe weather
• Traffic disruptions
• Public holidays
• High seasonal demand
• Local operational issues

In such cases, we will make reasonable efforts to complete delivery as soon as possible.

8. Perishable Product Notice

Flowers are fresh and perishable products. To help maintain their quality, we recommend that recipients receive and care for the arrangement promptly upon delivery.

9. Contact Us

If you have any questions about your delivery, scheduled order, or flower reservation, please contact us:

Boutique del fiore
Address: Via Cairoli, 21, Gubbio PG